Troubleshooting a Firmware Update

Troubleshooting a Firmware Update

 

1. Verify that you are connected to the correct Wi-Fi network and that the Wi-Fi network that you are connected to is a 2.4GHz Wi-Fi network. On most networks this can be determined by looking at the network name in your phone's Wi-Fi Settings menu. A 5GHz network will typically have a name ending in "5G". The Wi-Fi light on the mamaRoo® must be lit in blue.
2. Before reattempting the firmware update, cycle the power on the mamaRoo® by unplugging the unit for 10 seconds, and then plugging the unit back in.
3. It may be the case that the Wi-Fi signal being received by the mamaRoo is weak. Try physically moving the mamaRoocloser to your Wi-Fi router.